Which Metrics?
Why consumer product metrics are all terrible
Benefit-Driven Metrics: Measure the lives you save, not the life preservers you sell
DAU/MAU is an important metric to measure engagement, but here’s where it fails
5 steps towards building a metrics-driven business
Conversion: The Most Important Internet Metric of All (Revisited) by Bill Gurley
How Startups Can Use Metrics to Drive Success by Mark Suster
I’m Sorry, But Those Are Vanity Metrics(First Round)
A Leader’s Guide to Metrics Reviews by Sachin Rekhi (Founder & CEO @ Notejoy)
Know the difference between data-informed and versus data-driven by Andrew Chen (a16z)
CAC
NPS
A Practitioner’s Guide to Net Promoter Score by Andrew Chen
Here’s Why Zola Cherishes its NPS Detractors as Much as its Promoters (First Round)
A Practitioner’s Guide to Net Promoter Score (NPS) by Sachin Rekhi (Founder & CEO @ Notejoy)
LTV
The Dangerous Seduction of the Lifetime Value (LTV) Formula by Bill Gurley