Shipping
Getting (the Right) Stuff Done by Steven Sinofsky (Microsoft)
Shipping is a Feature: Some Guiding Principles for People That Build Things by Steven Sinofsky (Microsoft)
The Time Value of Shipping by Brandon Chu (Shopify)
User Empathy
Empathy and Product Management by Ken Norton
How to Use Persona Empathy Mapping (uxmag.com)
How to Listen to Customers by Ken Norton
Developing User Empathy by Sachin Rekhi (Founder & CEO @ Notejoy)
5 Tips for Building Empathy with Users by Roman Pichler
Miscellaneous
The most important thing Dropbox did to scale Product Management (Medium)
The PM Mind Meld by Ken Norton
The Head of “X” Explains How to Make Audacity the Path of Least Resistance (Wired)
What’s the ideal number of engineers for every PM? by Ken Norton
The Goldilocks Theory of Product Success (HBR)
Amazon’s Friction-Killing Tactics To Make Products More Seamless (First Round)
Communicating in Color by Ken Norton
The Hierarchy of User Friction by Sachin Rekhi (Founder & CEO @ Notejoy)
3 Essential Dashboards for Every Product by Sachin Rekhi (Founder & CEO @ Notejoy)